Terms and conditions of use

Welcome to the new era of interactive social networks!

Welcome to the hub of information and entertainment for the world of football, bringing together not only football stars or influencers but the entire ecosystem of the sector:

Fans, clubs, players, journalists, gamers, brands and institutions will each have their own space on Feeberse to join the competition.

And now you! Here you step into a unique experience.

These Terms and Conditions of Use will be with you throughout your journey across our Platform, which combines a passion for football with the thrill of challenges and competitions.

When you use the Platform, there are some important rules you need to know. These rules, called the "Terms and Conditions of Use", are the ones that guide your experience here.

If you join the Platform or already have an account, you are accepting these rules. Essentially, this means that you agree to comply with these rules while you are on the Platform. By registering, by making purchases or donations, or by using it in any other way, you accept these Terms and Conditions of Use. If you do not accept them, you must not use our Platform or access any Content.

You may see our own advertising or third-party advertising while you are on the Platform. These rules also apply to how we use information to show you those ads.

Service Provider

These Terms and Conditions of Use, hereinafter the “Terms” or “Conditions”, are entered into between the user and REACHAT MARKETPLACE INC, with registered address at nº 1600, 63rd St., Brooklyn, New York (11204-2713), USA, EIN 85-1700130, contact dpo@feeberse.com, owner of the Platform. Except as provided in this clause or as expressly agreed in writing between the user and the Platform, these Terms constitute all of the terms and conditions agreed between the user and the Platform and supersede any prior agreement in relation to the subject matter of these Terms, whether written or oral.

Links to our policies

Below you will find links to the sections where you can consult our various policies and services:

• Legal Notice
• Privacy Policy
• Cookie Policy
• Intellectual Property Policy
• Monetization Policy

The Platform: what does it offer?

Our Platform operates as a social network whose main focus is to strengthen the connection between users and the development of their creativity. Unlike video games or online games, here you will not find game mechanics based on chance.

Instead, we offer a space to share content, unlock achievements and overcome challenges that depend entirely on your skill and effort. The levels and achievements we present are designed to celebrate your progress and your contribution to the community, in a team spirit aimed at reaching the highest goals, and not to compete in the traditional sense of games.

On our Platform, we take care of bringing you everything related to this thrilling sport. Here is what you will find:

• Content creators and users alike can take part and have fun, creating a complete entertainment experience. Users can take part in challenges, contests and competitions. With features such as micro-videos, user levels and a system of "WOWs" to reward and promote content, the Platform establishes itself as a dynamic meeting point for everyone in the world of football. In addition, we include BOOST to increase the visibility of content and a market value system to measure engagement transparently and accurately. Our users will have real-time information and unique features to multiply the reach of their content.
• We will reward innovation, creativity and diversity in order to create unique experiences. On Feeberse the engagement rate of a post will be available in real time and our users will have the power to grow it without limits. You will have monetization opportunities to build a professional career on the platform, provided you meet the requirements set out in our Monetization policies.
• Personalized experiences: we do not just connect you with the world of football, we invite you to be the protagonist. Take part in challenges and contests and earn WOWs while you interact with other enthusiasts and content creators. We understand that every football fan is unique. That is why we have created different types of profiles and options so that you can share your moments and connect with other fans. We want you to immerse yourself in experiences that genuinely interest you. We use systems that try to understand what you like and what other fans like in order to show you content and profiles that may be relevant to you. This includes highlighting posts, features and profiles that could be of interest to you, based on what you do inside and outside our Platform. Please see our Policy setting out the identification of advertising and personalization.
• Recommendation systems: we have special systems that suggest football-related content that may interest you. These systems are based on signals that you and other users share, and that is how we decide what to show you in your experience on the network. You can learn more about how these systems work in our specific help sections on recommendations. In addition, in our Privacy Policy we explain in detail how we personalize your experience on our network. Please see our Policy setting out the identification of advertising and personalization.
• Keeping in touch: sometimes we may need to contact you to answer your queries or to inform you about important matters relating to the Platform. This may be by email or through messages within the Platform. You can find more details about this in our Privacy Policy.
• Ensuring your access to our services: for our Platform to work worldwide, it is necessary to store and share data between our systems, even if these are not located in your country of residence. This is an essential part of providing you with our service anywhere in the world. If you would like more information about how we handle your data, we recommend that you review our Privacy Policy.
• Connecting you with what interests you: we want your experience on our Platform to be as personalized as possible. Depending on the options and settings you choose, we use information from the Platform to tailor what you see. For example, we may show you ads or sponsored content related to football, to your team, to your tastes and so on. We do this with the intention of presenting you with information that may be useful or interesting to you. Our aim is for this content to be as relevant and entertaining as all your other experiences on our Platform. If you want more details about how we use information to personalize your experience, we invite you to review our Privacy Policy.
• Improving your experience: on the Platform, we use the information we hold to make your experience better and better. We work on the constant development and improvement of our platform so that you can enjoy your passion for football to the full and also contribute to the wellbeing of our football community. How do we do it? We analyze the information we collect about users, we understand how people use our Platform and what they like. This includes carrying out surveys, testing new features and fixing any problems that may arise.
• Interaction and advertising: you will be able to see ads and sponsored content. Your actions within the Platform, such as when you give a WOW, your followers and so on, may be publicly visible depending on your privacy settings. Please see our Privacy Policy to find out how and when advertising is displayed.

By taking part in the Platform, you agree not only to enjoy these features but also to contribute to a fair and respectful environment. Remember that misuse of illegal content reports, or any manipulation of our reward or visibility systems, may result in penalties, including the suspension of your account.

We encourage you to explore, take part and grow in our community. We are always here to make sure your experience is exciting and rewarding, in a lawful and respectful environment.

Creating an account and how our Platform is funded

To use our Platform, you need to create an account. Your username and password are for you alone and must be kept secret. You are responsible for what happens if someone else uses your account without permission. If you lose your username or password, or you believe that someone else has accessed your account without permission, let us know straight away.

If you choose to use our Platform free of charge, you may see ads that help us keep the service running. These ads are provided by companies that want to promote their products and services. We do not share your personal information with these advertisers; we only provide them with general details, such as age and interests, to help them show their ads to people who may find them useful.

We may also offer special promotional plans, memberships or services, including offers of third-party products and services. Please note that we are not responsible for the products and services provided by those third parties.

In addition, for advertisers who promote content on our Platform, we provide general information about the performance of their ads without disclosing data that directly identifies you. This helps them understand how people interact with their football-related content.

You can find more details about how we handle advertising and privacy on our Platform, and also control which ads you see and what information we use to show you those ads, in our Privacy Policy.

Our Privacy Policy

On our Platform it is necessary to collect and use certain information in order to be able to provide you with our services. In our Privacy Policy we explain how we collect, use and share that information. We also give you tools and options to control what information is shared and how it is used, including the options available in the privacy settings.

The Privacy Policy is designed to protect your information and to ensure that you have control over your data. We recommend that you review it so that you are aware of how we protect your data.

Your commitments on our Platform

To be part of our Platform, we need you to comply with certain commitments that help us maintain a safe and respectful environment for everyone:

Age and legal compliance

• You must be at least 16 years old to use our Platform. If you do not meet the minimum age requirements, we will not be able to register you as a user. We have a Policy on the protection of minors. We advise you to read it.
• You must not be subject to legal restrictions that prevent you from using our services.
• Your account must not have been previously disabled for breaching our rules or the law.
• You must not have been convicted of sexual offences.

Appropriate use

• Do not impersonate another person or give false information.
• You may not create an account on someone else's behalf unless you have their express permission.
• Keep your personal details up to date.
• Do not carry out illegal or deceptive activities, and do not breach our rules and policies or these Terms and Conditions of Use.
• Do not interfere with the normal operation of the Platform.
• Find out how to report conduct or content in our Help Centre.
• Do not attempt to access accounts or information without permission.
• Do not buy, sell or trade data or accounts without authorization.
• Respect copyright and do not publish content that infringes the rights of others. Read the Intellectual Property Policy document on the use of copyright-protected content carefully.

Not sharing illegal content or content deemed to be terrorist content

A wide range of illegal and also harmful content is prohibited, including content that promotes violent and criminal behavior, content that threatens the safety of other people, hate speech, graphic content, spam and content that is harmful to minors.

The following material may be considered terrorist content online:

• Content that incites other people to commit terrorist acts, such as content that glorifies such acts or encourages such offences to be committed.
• Content that asks other people to commit or to contribute to committing terrorist acts.
• Content that provides instructions on the manufacture or use of explosives, firearms or other types of weapons, harmful or dangerous substances, as well as other specific methods or techniques that make it possible to commit or to contribute to the commission of terrorist acts.
• Content that constitutes a threat with the aim of committing a terrorist act.

Permissions for your content

The Platform fully recognizes and respects the intellectual property rights and image rights in all content published by users on our social network. When publishing, sharing or uploading any type of content (including, but not limited to, texts, images, videos and audio), the user retains all of their intellectual property rights and image rights in that content. Under no circumstances will the Platform claim ownership, copyright, image rights or any other intellectual property right over content published by users. However, by using our Platform, the user grants the Platform a limited, revocable, non-exclusive and royalty-free license to host, use, distribute, modify (solely to adapt it to technical or format requirements), reproduce and publicly display that content exclusively for the purpose of operating, promoting and improving our services, and developing new services within the platform. This license does not allow the Platform to edit, commercially exploit, sell or transfer the content to third parties without the express consent of the rights holder.

The Platform reserves the right to remove or disable access to any content that is considered to breach our policies or that may be harmful or unlawful. The decision to remove or disable access to any content shall be at the Platform's discretion, always respecting the principles of proportionality and necessity.

This allows us to display, share and adapt your content according to how you decide to share it. The license ends when you delete your content or your account. For more details about how we use your information and how to control or delete your content, review the Privacy Policy and the Help Centre.

You can read the Intellectual Property Policy that applies to all content on the Platform that is protected by intellectual property rights.

Use of your information and actions

You give us permission to display your username, profile picture and details about your actions on the Platform. This includes information about the interactions you have with posts, ads and sponsored content. We may publicly display your actions (for example, "WOWs") or your connections (such as followers) with certain accounts or sponsored content, depending on your settings. For example, we may show that you liked a sponsored post created by a brand that paid us to display its ads. We do not pay you for this and we respect how you have set up your advertising experience. Find out more in the Advertising Use Policy.

Payments and billing

WOWs are digital content that users can buy and use within the Platform. WOWs allow viewers to support their favorite content creators, unlock exclusive emoticons and more. Please note that WOWs are not a monetary instrument and do not serve as currency.

Purchases of WOWs are non-refundable and are exempt from the right of withdrawal under Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council. Once a Wow has been used to support a content creator or for any other activity, it cannot be refunded or transferred. Users are purchasing digital content that is not supplied on a tangible medium.

As regards any donations you may make to other content creators, for example, these are voluntary acts of support and do not involve the delivery of a specific product or service to the donor. Donations are transferred immediately to the recipient and are non-refundable. By making a donation, the donor accepts and consents that the transaction is final and is not subject to a refund. The donor acknowledges that the donation is an act of voluntary support for the content creator and understands that they will not receive a product or service in return.

Since donations are transactions without direct consideration and are completed immediately, the right of withdrawal does not apply to these transactions. Donors must make sure that they wish to proceed with the donation before completing the transaction. Tax legislation varies from one state and country to another. Consult a tax adviser to find out whether you are entitled to deduct this donation. We make no representations and give no warranty whatsoever regarding the non-profit status of charitable organizations or the eligibility of donations for tax deductions or tax benefits.

If you enter into a transaction with a third party and you have a dispute relating to the donation you made, we have no liability in relation to the way in which the third party used the donation. Our only responsibility is to process your payment transaction. All payments are final unless otherwise required by law.

Unless we expressly provide otherwise in writing for a specific service, we exclude all express or implied warranties in relation to any service provided through our platform.

Taxes will be calculated on the basis of the information you provide and the taxes applicable at the time of the transaction.

Payment methods

We allow you to pay for your transactions through the Google Pay payment service on Android devices and Apple Pay on iOS devices. These are two verified payment systems operating through your mobile device that allow credit cards, debit cards, gift cards and loyalty cards to be stored. Both services offer robust security measures to protect user data and transactions and use tokenization technology and end-to-end encryption to keep your information secure.

When you pay for your transaction or provide us with a payment instrument, you confirm that you are authorized to use that payment instrument. By paying for or initiating a transaction, you authorize us (and our designated payment processor) to charge the full amount using the payment instrument indicated in the transaction.

If you decide to pay by credit or debit card, we may request a pre-authorization from your card issuer for an amount that may be equal to the total payment. This pre-authorization may appear as a hold on your credit card or on the funds associated with your debit card. Your card will be charged at the time the payment is processed or immediately afterwards. If you cancel a transaction before it is completed, the funds on hold may not be available immediately because of the pre-authorization, until the issuer releases that hold.

Any overdraft charge or additional fee arising from this payment transaction will be your responsibility if your card's credit limit is exceeded or if there are insufficient funds in the account.

If you believe that a transaction has taken place on your account that is unauthorized or problematic, you agree to notify us immediately so that we can take the necessary steps to avoid financial losses. Unless you submit the claim to us within 30 days of the charge, you will have waived, to the extent permitted by law, all claims brought against us arising from or in any way related to the transaction.

Service updates

You agree that we may download and install updates on your device in order to improve and maintain the Platform.

Rights reserved by the Platform

• Changes to usernames: if you choose a username that infringes another person's rights, or you attempt to impersonate another user, we may change it to a more appropriate one.
• Our protected content: if you use our content protected by intellectual property rights, such as images or videos provided by us, in your content, we retain the rights to that specific content, but not to your personal content.
• Use of our intellectual property: you may only use our trademarks or intellectual property in accordance with our express rules or with our written permission.
• Modifications to our open source code: you need our written permission or an open source license in order to make modifications to, or attempt to extract information from, our open source code.

Restrictions on Online Gambling Content

This Platform is not considered online gambling or a video game. It is important to understand that our Platform, being an interactive social network, focuses on connecting people and building a community around football, allowing experiences, ideas and content to be shared freely and meaningfully, and even allowing teams and challenges to be organized. Unlike online games or video games, where entertainment and the achievement of objectives within a virtual environment are paramount, our social network is designed to foster enriching relationships and communication across the whole football community. Here, the main objective is not to compete or to progress through levels, but to create a new entertainment experience, ready to shake up the football universe and change the way a social network is used forever.

The Platform strictly prohibits the creation, distribution or sharing of any content related to online gambling, sports betting or similar activities. Our Platform may not be used to promote or share content from online gambling platforms. Any breach of this rule is the sole responsibility of the user and could result in penalties such as the suspension or deletion of the account. We accept no liability for online gambling activities that may be initiated or shared by users.

Misuse of illegal content reports

The Platform has a reporting system so that users can report content they consider to be illegal, in accordance with our Policy for reporting illegal content. However, misuse of this system through false or unfounded reports is a breach of our terms and may have the following consequences, as further set out in our internal Trusted Flaggers Policy:

• Suspension of the reporting function: users who repeatedly submit unfounded reports may have their ability to make future reports restricted.
• Legal action: the Platform reserves the right to take legal action against those who make false accusations knowing them to be false or through gross negligence.
• Suspension or termination of the account: in cases of serious or repeated misuse, the Platform reserves the right to suspend or terminate the infringing user's account.
• Review of complaints: all complaints received will undergo a review process to determine their validity before any measure is taken. See our Procedure for submitting a complaint or claim.

This section seeks to protect the integrity of the reporting system and to ensure that it is used responsibly and in accordance with the purpose for which it was designed.

Content removal and account disabling

We may remove or restrict your content if it breaks our rules or the law. We may also stop giving you access if you pose a risk to our community or if you frequently break the rules.

We reserve the right to withdraw any content that is not directly or indirectly related to football or to the main activity of our platform. Our priority is to maintain a safe, football-focused environment for all our users.

The use of the platform with bots or automated tools not authorized by the Platform is prohibited and will be grounds for the removal of content and the disabling of the account.

If we remove your content, we will inform you and give you options to appeal, except in serious cases or where doing so would be contrary to the law. If you want to delete your account, you can use the options available in the application settings on your mobile device or visit the Help Centre. When you request the deletion of content or of your account, it may take up to 30 days to start the process and up to 30 days to complete it. While we are deleting it, the content will not be visible, but it remains subject to our rules and policies. Once deleted, it may take another 90 days to disappear completely.

Retention of content after deleting the account

After you delete your account, the content may not be deleted immediately if:

• Someone else used your content and has not yet deleted it. In this case, we continue to have permission to keep it until it is deleted.
• There are technical issues that prevent immediate deletion. We will carry out the process as soon as it is technically possible.

In addition, the content may be kept if it is necessary in order to:

• Investigate illegal activities or breaches of our rules.
• Protect the security of our systems or comply with the law.
• Respond to legal requests from government authorities.

In these situations, we retain the content only for as long as is necessary to resolve the specific situation.

Passwords and account access

Your password is for your personal use only and you must not disclose it to anyone. If you allow other people to access the account (which includes access to information about its viewing activity), you agree that those people act on your behalf and that you are bound by any changes they may make to your account. In order to keep control over your account and prevent unauthorized persons from accessing it, you must keep control of all devices used to access the service and must not disclose to anyone the password or, where applicable, the details of the payment method associated with that account. You agree to provide and keep up to date the details relating to your account, including a valid email address so that we can send you notices relating to the account. We may cancel your account or block it in order to protect you, the Platform or our users from identity theft or other fraudulent activities.

Advertising

The Platform holds the sole right to monetize its services, including the exclusive right to sell and display advertising on it. Third-party advertising networks are not permitted to distribute ads through our Platform's services. However, as a user, you do have the option to publish promotional content. When using our platform to publish content, users must comply with advertising regulations. The use of specific tools is required in order to clearly indicate to the audience the presence of promotional content. Users are responsible for ensuring that any content of this nature complies with the relevant advertising regulations, including the disclosure of any compensation received or commercial relationship that may influence their content. If you have any questions, please consult our Advertising Policy.

Advertisers

Advertisers taking part in our Platform undertake to comply with the laws in force on advertising, data protection, intellectual property and unfair competition. Each advertiser is responsible for ensuring that its promotional content and related practices comply with the relevant regulations, in particular for ensuring that recipients are able to know, for each advertisement, clearly, unambiguously and in real time: a) that the information presented is an advertisement; b) the natural or legal person on whose behalf the advertisement is presented; c) meaningful information about the main parameters used to determine the recipient to whom the advertisement is presented. Failure to comply with these laws may result in the immediate withdrawal of the advertisements concerned and in the possible termination of the partnership with the platform, in addition to the corresponding legal action. The Platform is not liable for any of these breaches.

Our liability

We do everything we can to provide you with a quality, secure service, but unfortunately we cannot guarantee that it will always work perfectly.

Sometimes things may happen that are outside our control, such as:

• Temporary interruptions due to maintenance work, updates or technical problems.
• We may change or suspend parts of the service, temporarily or permanently.
• We are under no obligation to keep specific content. Sometimes photos or videos may be deleted without prior notice.
• We are not responsible for internet outages or problems caused by government action or events outside our control.

In addition, provided that we act reasonably, we will not be liable for:

• Losses that are not caused by our actions or by breaches of these Terms and Conditions of Use.
• Losses that neither you nor we could reasonably have foreseen when you accepted the Terms and Conditions of Use.
• Offensive, inappropriate, illegal or objectionable content created by other people on our Platform.
• Events that are outside our reasonable control.

Customer care and support

If you need help with your account or with payments, look for help resources in the Help Centre section.

For questions about the Platform or the Terms, contact us through the Help Centre.

Dispute resolution

If a claim or dispute arises out of your use of our services, as a consumer, both you and we agree that you may resolve your claim or dispute against us, and that we may resolve our claim or dispute against you, before any competent court of the country where you reside that has jurisdiction over your claim or dispute; the laws of that country will likewise apply, regardless of any conflict of law provisions.

In the case of any other dispute, it must be resolved before a competent court in Ireland, and Irish law will apply to that claim or dispute regardless of any conflict of law provisions.

Resolving problems (for residents of the European Union)

If you reside in the European Union, you may also submit a complaint through the online platform for alternative dispute resolution (ODR platform). You can access the ODR platform via the following link: https://ec.europa.eu/consumers/odr.

Users will have the right to choose any certified out-of-court dispute settlement body to resolve disputes concerning the decisions taken on the complaints submitted.

Assignment

The Platform may assign all or part of these Terms and Conditions, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or in part, or transfer or sublicense your rights under them, to any third party.

Changes to the Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. If there are significant changes, we will notify you through the Platform or by email. It is important that you review these terms and conditions regularly so that you are aware of any changes.